We respect your privacy and protect your personal data in line with the Saudi Personal Data Protection Law (PDPL). This policy explains what data we handle when you use altaifaljadeed.com and how we use it.
Data we handle
- Order and quote details: when you fill in the quote form or tap an order-via-WhatsApp button, a message containing what you entered (such as name, city, products and quantities) is prepared and sent directly from your device through WhatsApp to the branch you choose. The website does not store this data on its servers.
- Cart and calculator results: stored only in your browser on your device (local storage) to help you complete your order; you can delete them by clearing your browser data.
- Usage data: we use Google Analytics to understand visits, popular pages and button usage (such as add-to-cart or WhatsApp contact) in aggregate form that does not identify you personally. This service may use cookies.
How we use data
- To respond to your orders and enquiries, prepare quotes and arrange delivery and installation.
- To improve the website, products and services based on aggregate usage statistics.
- To issue invoices as required by Saudi regulations.
We do not sell your data or share it with third parties for marketing. We only share what is needed to fulfil your order (e.g. a shipping company for deliveries outside our branch cities) or when required by a competent authority.
Payments
No payments are made on the website, and it never asks for or stores card details. Payment is made directly with the branch when the order is confirmed.
Protection and retention
We keep order and invoice data only as long as needed to fulfil the order and meet legal and accounting requirements, and we take appropriate measures to protect it from unauthorised access.
Your rights
You may request access to, correction of, or deletion of your personal data when it is no longer needed, and object to its use. To make any request about your data, contact us on WhatsApp:
External links
The website links to external services such as WhatsApp and Google Maps, each with its own privacy policy.
We may update this policy from time to time; any change will be published on this page with the last-updated date.