π Shipping & Delivery
- We deliver to all cities in Saudi Arabia.
- Delivery is free within our branch cities (Riyadh, Jeddah and Buraydah) for orders of SAR 500 or more incl. VAT.
- Orders under SAR 500 in branch cities: delivery fee SAR 50.
- Other cities are served through shipping companies; shipping cost is paid by the customer based on quantity and city, and is confirmed before the order.
- The delivery date is agreed with the customer when the order is confirmed, depending on stock.
- Installation is available in Riyadh and Buraydah.
- Please inspect your order on delivery and tell us right away about any issue.
β©οΈ Returns & Exchanges
- Products can be returned or exchanged within 14 days of delivery.
- Items must be unused, not cut or installed, in their original packaging, with the invoice.
- Return or exchange costs are paid by the customer, unless the product is defective or different from the order, in which case we cover the full cost.
- Refunds are issued after the item is received and inspected.
π How to Request a Return or Exchange
Contact the branch you bought from on WhatsApp with your invoice number and a photo of the product, and we will arrange the pickup.